CCINW News, Newsletters and Tips

CCINW NewsletterNewsletters
> September 2010 [pdf]
Calendar, Cleaning College, Featured Member, Connections
> Fall 2010 [pdf]
Calendar, Cleaning College, RIA, Dues & Refunds, Featured Member, Connections
> August 2010 [pdf]
Calendar, Connections, Social Networking for Customers, Advocates Program
> December 2009 [pdf]
Calendar, New Benefit for Monthly Dues, Facebook, Membership Renewals
> November 2009 [pdf]
CCINW Thanksgiving, Facebook, Membership Renewals
> October 2009 [pdf]
Photos from CCINW at Cleaners Supply Warehouse Customer Appreciation Day, IICRC Board Meeting, IICRC S100 Standard for Peer Review, Calendar
> September 2009 [pdf]

Photos from Connections 2009 - Las Vegas, New Member Corner, New Board Members, Calendar
> August 2009 [pdf]
New Management Team, What Do You Know? New Member Corner, Calendar

CCINW Photo Caption Contest Make CCINW Laugh!

[August 2, 2013] What's going on? CCINW needs your originality and wit to describe this gentleman and situation as originally as possible. Prose, poetry, as one word or a word play - simply create a fun caption for the photo above. Make us laugh! Get this: The winner of the contest could win ... hearty laughs from your CCINW colleagues! Writing funny commentary? What could be better? The best caption will be chosen and displayed here. Email your brilliance to Jane at
CCINW Caption Contest!

CCINW, Connections, and The Experience

[August 2, 2013] You may or may not know that "Connections Conference and Trade Show" has been retired as of 2012. "The Experience Convention & Trade Show" has been created as a possible option should you decide to attend a convention this year.  > Check out the agenda

CCINW is not participating as an association. The IICRCA has created a convention and tradeshow debuting the Spring of 2014. CCINW will be participating as an association. It should be amazing. Stay tuned for details.

Building the Council of Associations – IICRCA!
The International Inspection, Cleaning and Restoration Council of Associations

by Bryan O'Haleck

[March 19, 2013] If you’ve been part of the CCINW for any length of time, you know we’ve been leaders in trying to get organizations in the cleaning and restoration industry to work together. We started Connections, we partnered with ASCR and CFI, and we’re associated with World FloorCovering to provide better benefits to CCINW members. Today we’re looking toward helping the IICRC build an umbrella organization, the Council of Associations – IICRCA.

The following is an excerpt from information provided by the CCINW representative to the IICRC, and interim IICRCA President, Tony Wheelwright.

One of the primary purposes of the IICRCA is supporting the affiliated organizations.

Why is this part of the plan?

●  Our current IICRC shareholder associations could better serve their members by having a benevolent umbrella group to provide services and benefits, while also helping them become more current.

●  Franchise organizations that have been strong advocates of industry education have asked if the IICRCA would allow them to join and have a place where they can share information.

●  Trade associations that represent multiple facets of the total cleaning industry have asked if the IICRCA would allow them to join and also have a place to share information.

Industry organization and industry suppliers would be able to work together on projects and resolve scheduling and other conflicts.

Industry organizations are already collaborating, and many have signed Memorandums of Understanding (MOUs) to continue this trend. The IICRCA will simply speed up the process and do it in an organized fashion, while allowing the affiliated organizations to maintain their own history and identity. Together, this council of associations can be a far more effective machine for promoting all of our interests to each other, the public, facilities managers, government agencies, insurers and manufacturers.

The Council of Associations can help in more ways than collaboration. By sharing resources, the group as a whole can reduce overhead costs and be able to access legal, marketing and research services that the individual organizations could not afford alone. Our agenda might seem ambitious, but the potential for the industries we serve is great.

Can you imagine a single place where manufacturers can get feedback from people that see their products years after the sale? Where restoration contractors can talk to rug specialists about handling wet, sooty rugs? Where organizations can collaborate on overlapping projects?

By being committed to being a trustworthy and inclusive organization, the IICRCA can be that place.

Contact IICRCA headquarters to learn more about the IICRCA at

CCINW Blast from the Past!

Men of CCINW
by Jane O'Haleck

[August 2012] It is so fun to see where the CCINW has been. Do you know who these industry people are?  Top far right is Tom Hill and lower row second from the left is Kenway Mead. Who else do you recognize?

Tune to the CCINW Channel for 2012!

CCINW Member Meetingsby Jane O'Haleck

We have a full year of meetings and conventions on the docket in 2012, so stay tuned to the “CCINW Channel” for schedules and other news with the Carpet Cleaners Institute of the Northwest. Find us on Facebook and Twitter.

[January 2012] 2011 was a year of gaining ground and strengthening foundations. As you know, the IICRC has embraced a more descriptive marketing name, choosing “The Clean Trust” as one that will mean something to consumers.  Shareholders (like the CCINW) are working on the ground level moving the organization forward. You may be surprised by some of the announcements that will be made over the coming year. If you want to be a part of what will be remembered as a historic period in our industry, you can get involved through your membership in the CCINW.

Find us at: or facebook as CCINW or  Twitter as CarpetCleanNW

Dealing with a Down Economy? Ways to Stack the Odds in Your Favor!

CCINWby Jane O'Haleck

[July 2011] Except for a short blip right after 9/11, companies established after the early 1980s have never had to deal with a “down” economy. What have we learned?

• Off days can turn into off months, is there enough cash reserved?
• Throw out what you knew about marketing
• Competition becomes fierce
• Fierce competition leads customers to become more price focused
• Experimenting until something works is no longer affordable

This is when association with trusted members of your trade becomes even more important. Comparing notes about what’s working for other similar operations can be fastest way to overcoming business development issues. The CCINW is committed to assisting our members navigating and thriving in this new world of business.

On that note… summer meetings are pretty rare, but this August we have a chance to hear from Miles Austin again. He’s so excited about what can be done with QR codes that he can’t wait to share it with us. Those fortunate enough to attend Miles’ seminars on web tools came away with slump-busting strategies, so this might be a meeting to plan your vacation around.

Business attorney and strategist Loren Joner spoke to our group in May about how to handle the life cycle of a business. Loren suggested that every business needed to be a “limited partnership” with the owner establishing a relationship with an accountant, attorney, insurance specialist, and a retirement planner.

No matter where your business is between start-up and your retirement, there are ways to stack the odds in your favor and asking for referrals to find trusted advisors is one of the best.

Find us at: or facebook as CCINW or  Twitter as CarpetCleanNW

Longtime CCINW Member Wins Prestigious Restoration Award

Canstar Executive Wins RIA’s Martin L. King Award

Art JohnsonColorado Springs, CO; 2010 – The Restoration Industry Association (RIA), presented its highest individual industry honor, the Martin L. King Award, to Art Johnson, CR, WLS, at its recent annual Convention & Exhibition in Colorado Springs, Colo. Johnson is the operations manager for Canstar Restorations in Vancouver, B.C., and the first Canadian to win the honor.

Given annually, the Martin L. King Award recognizes an individual’s exceptional service and dedication to the restoration industry. Johnson was honored for his many years of service to RIA, serving as the chairman of the Water Loss Institute, co-chairman of the Restoration Council, and chairman of the Environmental Council. He currently sits on RIA’s Board of Directors.

“I am humbled and honored by this award,” said Johnson. “This organization and industry are my life. I was just trying to do my job to the best of my ability.”

Congratulations, Art Johnson!

Cleaning College Roundup

CCINW Cleaning College Roundup: Thank you!
The CCINW held a Cleaning College this October, the first in over fifteen years. The idea was to bring needed information to our members that might not be covered in typical industry courses. The seminars chosen for this year were: Web tools and social media marketing; New and easy color repair techniques; Blood-borne pathogen training for carpet cleaners and restorers; and Rug ID for cleaning. Two courses sold out and all gained rave reviews from those that attended. The most gratifying comments were ones heard from several people in each seminar: We didn’t pay enough to get this much information!

We’ll do this again whenever we identify a member need, so contact the CCINW office if there is a topic of interest to you.

Thanks to the students for making the CCINW Cleaning College a rousing success, and a special thanks to all of those that donated their time and effort to the cause:
Luke, Linda and the staff at Interlink Supply
Instructors Miles Austin, Tony Wheelwright, Patrick Paluga, Thea Sand and Bryan O’Haleck
Jane O’Haleck, for keeping it all together.

A very special thank you goes to Dusty Roberts for donating a RugBadger portable rug duster as a raffle prize. A $10 ticket can win a $3,800 machine, and only 100 tickets will be sold.
> Cleaning College 2010 Information


CCINW Team Colors

Join Team CCINW and proudly wear our team colors! Our Palm Trees Hawaiian print shirts (#408) are embroidered with “CCINW 2010”. All yours for $35. Contact us to order   > See large image




Federal Lead-Based Paint Law

EPA & Lead-Based PaintThe new Federal Lead Based Paint Laws take effect on April 22, 2010. A new pollution policy is being released that will respond to the strict liability imposed upon contractors performing work on Pre-1978 residential properties. This will be a nationwide product with an AM BEST Rated A (Excellent), X carrier. A stand alone policy will be available with a minimum premium starting at $250. Instant online quotes and binding will be offered and the carrier expects to have the lowest rates and minimum premium for a pollution policy of this type.

This is a Federal law that will affect contractors nationwide. Each State may have different requirements and may address the issue differently. In Oregon, many contractors will choose to obtain the “Certified Lead-Based Paint Renovation (LBPR) Contractors License”. Most residential paint, remodeling, and renovation contractors will need the new CCB license. Contractors choosing not to obtain the new LBPR license should cease all renovation and painting work on older homes and other buildings known as “target housing” and “child-occupied facilities” in Oregon (effective April 22, 2010) until they obtain an Oregon CCB LBPR license.

CCINW member Al Ochosa, Senior Account Executive for Oak Tree Insurance wants to remind restoration and remediation professionals that beginning April 2010, federal law will require contractors that disturb lead-based paint in homes, child care facilities and schools, built before 1978 to be certified and follow specific work practices to prevent lead contamination.

Ochosa says, "Cleaners that do any sort of structural drying, or disturb areas with lead-based paint, in older buildings and homes may be affected as well. There will now be a product to address this liability. Lead or lead particles are standard exclusions in many of the Commercial General Liability policies, as well as Contractors Pollution Liability policies, available in the marketplace. As far as I know, there is no other product available that addresses this issue. Currently, the carrier is scrambling to get this released prior to the April 22 deadline."

> Read the Federal Lead-Based Paint Law [pdf; 79 pages]

> Read Renovate Right: Important Lead Hazard Information for Families, Child Care Providers [pdf; 19 pages]

CCINW Oregon Cleans Ronald McDonald House in Portland

CCINW Oregon Cleans Ronald McDonald House

[April 2010] For the past ten years, the CCINW Oregon region members have organized to support the Ronald McDonald House Charities, a group that provides accommodations to the families of seriously ill children during hospital care. As a part of this support, members get together to provide no-cost cleaning at the two Houses in Portland. The 2010 season’s group cleaning was Friday, April 9th. We thank the members that participated in this event, as they not only get personal satisfaction from helping a worthy cause, they show CCINW members to be a little more special than the average cleaning company.

For the 2010 effort, Dri-Eaz and Sapphire Scientific donated a gallon of cleaning products and traffic lane cleaner for every member that participates in this event. Dri-Eaz also hosted the meal afterwards. We want to thank Dri-Eaz and Sapphire Scientific for their history of supporting the CCINW, and special thanks for rewarding our members for “doing a good thing.”
> Details in Flyer

Dust mask respirators N-95 Rules

[March, 2007] You've seen the dust masks before; the N-95s that are common on lots of jobsites. Well, did you know that OSHA considers single-use dust masks, like the N-95s, to be air-purifying respirators (APRs). OSHA refers to these dust masks as "filtering facepieces" and defines them as negative pressure particulate respirators:
· With a filter that is an integral part of the facepiece, or
· With the entire facepiece composed of the filter medium

These masks must be NIOSH-certified to be acceptable by OSHA as respirators under the standard. Look on the packaging (or on the dust mask) for the NIOSH mark.

Voluntary use
Medical evaluations, fit tests, and in-depth care training are not required for workers who voluntarily wear dust masks. However, OSHA does require that you receive the information contained in Appendix D of the Respiratory Protection standard.

How about mandatory use?
Because OSHA considers NIOSH-approved disposable dust masks to be air-purifying respirators, medical evaluations and fit testing are required prior to wearing mandatory-use dust mask respirators.

OSHA's medical requirements for wearing a respirator in the workplace are the same whether the respirator is a mandatory-use dust mask or a SCBA. In the Respiratory Protection standard at 1910.134(e)(2), OSHA requires that a medical evaluation using a medical questionnaire or an initial medical examination that obtains the same information as the medical questionnaire be used. The medical evaluation must cover, at a minimum, the information requested in Appendix C of the standard, Sections 1 and 2 of Part A.

Fit testing disposable respirators
In a letter dated March 4, 1996, OSHA explains that either a quantitative (QNFT) fit test or a qualitative (QLFT) fit test is an acceptable method to fit test an N-95 disposable respirator. A quantitative fit test is acceptable, provided the test is conducted according to the recommendations of the respirator manufacturer. Also, a fit factor of 100 should be used when conducting a quantitative fit test.

The generally accepted assigned protection factor (APF) is 10 for disposable respirators. When a quantitative fit test is conducted, the wearer of the mask is assigned a fit factor that is based upon the APF plus a safety factor of 10. The combination of the APF and the safety factor is the derivation of the fit factor (100).

OSHA also requires that wearers of respirators conduct a fit check each and every time they don a respirator. The fit check may be conducted according to the manufacturer�s instructions. Some respirator manufacturers provide fit test kits for disposable respirators. Your employer may want to contact the manufacturer of your respirators for a fit test kit.

What you need to do for voluntary-use tight-fitting respirators
Tight-fitting (elastomeric) respirators may be worn on a voluntary basis. If you use them, your employer must:
· Provide the information in Appendix D of the Respiratory Protection standard;
· Provide a medical evaluation;
· Provide training on procedures for cleaning, disinfecting, storing, repairing, removing from service or discarding, and otherwise maintaining respirators; and
· Set up schedules for these elements, according to the regulation.